Privacy Policy

Privacy Policy (PickArt Pickguards)

PRIVACY POLICY
Last updated: [24.12.2025.]

1) Who we are

This Privacy Policy explains how PickArt Pickguards (“we”, “us”, “our”) collects and processes personal data when you visit or purchase from pickartpickguards.com (the “Site”).

Controller (Data Owner):
PickArt Pickguards
Pančevo, Serbia
Email: pickartpickguards@gmail.com

2) Personal data we collect

We may collect the following information:

A) Information you provide

  • Full name
  • Email address
  • Shipping and billing address (street, city, postal code, country)
  • Mobile phone number
  • Order notes (if you enter them)
  • Account information (if you create an account)

B) Information collected automatically

  • IP address, browser/device information
  • Pages visited and actions on the Site
  • Cookies and similar technologies (see “Cookies” below)

C) Payment information
Payments are processed by PayPal. We do not store your full card details. PayPal may process payment-related data according to their own policies.

3) How we use your data

We use personal data to:

  • Process and fulfill your orders (including shipping and customer support)
  • Communicate with you about your order (confirmations, updates)
  • Prevent fraud and improve security
  • Improve the Site and user experience
  • Comply with legal obligations where applicable

4) Legal bases (GDPR/EEA & UK visitors)

We process your personal data under these legal bases:

  • Contract: to fulfill your order and deliver products
  • Legitimate interests: security, fraud prevention, improving services
  • Legal obligation: record-keeping where required
  • Consent: where you accept non-essential cookies (if used)

5) Sharing your data

We share personal data only as needed, with:

  • Payment provider: PayPal (to process payments)
  • Shipping/carriers: e.g., DHL, FedEx (to deliver your order)
  • Service providers: hosting, website tools, email delivery (if used)

We do not sell your personal data.

6) International transfers

Because we serve customers internationally and use global providers (e.g., PayPal and carriers), your data may be transferred outside your country. Where required, we use appropriate safeguards.

7) Data retention

We keep:

  • Order data for as long as needed for business and legal purposes
  • Account data until you delete your account or request deletion (subject to legal retention)
  • Technical logs/cookies for limited periods depending on their purpose

8) Security

We take reasonable measures to protect your data (access controls, hosting security, encryption where available). However, no method of transmission over the internet is 100% secure.

9) Your rights

Depending on your location, you may have rights to:

  • Access your data
  • Correct inaccurate data
  • Request deletion (where applicable)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent (for consent-based processing)

To exercise these rights, contact us at pickartpickguards@gmail.com.
If you are in the EEA/UK, you also have the right to lodge a complaint with your local data protection authority.

10) Cookies

We use cookies to make the Site work (e.g., cart/session cookies) and for functionality. If we use analytics/marketing cookies, we will request consent where required.

You can control cookies through your browser settings.

11) Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date will be revised accordingly.

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